![]() Visit the dedicated forum to share, explore and talk to experts about SharePoint Server 2019. If you have feedback for TechNet Subscriber Support, SharePoint Server 2019 has been released, you can click ![]() ![]() Please remember to mark the replies as answers if they helped. Here are some troubleshooting steps for your reference: Try to clear the Office Cache (all files beginning with ‘FS’) in the folder: %localappdata%\Microsoft\Office\16.0\OfficeFileCache, see if it works. Meanwhile, Check whether there are multiple versions of Office products in your client. Or, open one of the Office applications > File > Account > Switch account > re-enter your account. Select “Prompt for user name and password” for “Local intranet” and “Trust sites” under Security tab in IE options, and then try to open the document and enter the username and password manually, see if Make sure the user account you are using to sign in to the Office is correct.
0 Comments
Leave a Reply. |